Frequently Asked Questions
Everything you need to know about our minimalist footwear.
How do I determine my size in Lems Shoes?
Most of our models are designed with a wide toe box and follow standard US sizing. We recommend checking the specific sizing guide on each product page, as some styles may require sizing up or down depending on your fit preference.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed footwear in its original packaging. Please ensure the shoes are tested indoors to maintain their eligibility for a full refund.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout based on your specific address and local customs regulations.
Are Lems Shoes considered 'zero-drop'?
The majority of our footwear features a zero-drop design, meaning the forefoot and heel are at the same height. This promotes a more natural gait and better posture compared to traditional tapered footwear.
How should I clean and maintain my shoes?
For canvas and nylon models, we recommend hand washing with warm water and mild soap. For leather styles, use a specialized leather cleaner and conditioner. Always air dry your shoes and avoid direct heat sources.
When will my order ship?
Orders are typically processed within 1-2 business days. Once your order has shipped, you will receive a confirmation email containing your tracking number to monitor the delivery status.